When you attend for a test of any kind you will be told how long you should expect to wait for the results. Please bear this in mind and call the Surgery, once sufficient time has elapsed.
Sample results can take up to 7 days to be processed by the hospital and sent to your GP. You can call our Reception team after 2pm to get your sample results but please note we will not contact you if your results are normal.
You will be asked for some personal details when calling, this is to confirm your identity. The receptionist has the right to refuse the release of medical information if he/she feels that it does not pertain to the person calling. We hope that our patients find our high standards of confidentiality satisfactory with regard to releasing this type of information.
If the test was arranged by your hospital consultant
If your test has been carried out at a Clinic or Hospital please call the Clinic or Hospital for the result, as we cannot action tests which have been requested by other Clinicians outwith the practice. If the consultant’s secretary or colleague inform you they will send the results to your GP, explain that you want the results from the specialist who arranged them who is in by far the best place to give appropriate advice.
Our Reception staff are not qualified to comment on results therefore it is your responsibility to check them and make any necessary follow-up appointment with the Doctor.
Please note that we do have a strict policy regarding confidentiality and data protection. In this respect we will only give out results to the person they relate to unless that person has given prior permission for their release or if they are not capable of understanding them.
Information about your laboratory tests
For information on what your laboratory test results mean please visit Lab Tests Online.
Samples
On occasion you may be asked by a clinician (doctor or nurse) to provide us with a sample. A sample can include a number of things including urine or faeces. You should be provided with a specimen pot and a form to go with this.
It is important to ensure that the sample you are providing us with is in one of our sample pots as these are all sterilised. Samples given into us in any other container will not be accepted as we cannot guarantee the sample results will be correct. Please also ensure your sample pot is clearly labelled.
Samples given in to the surgery after 3pm will not be accepted. This includes samples which are posted through our letter box over the weekend. This is due to the collection times therefore samples being unusable.